100% Satisfaction Guaranteed
“We stand behind the quality of everything we make.”
We always delight our customers
We believe in the quality of our products and want you to feel completely confident when you shop with us. That’s why we offer a 14-day return policy.
If you’re not fully satisfied with your purchase for any reason, you can return it within 15 days for a refund or exchange. That means no hassle & especially no stress.
How it works
Every Xstatic Fit product goes through real training use before it ever ships, not just a photo shoot. Carbon fiber grips get pull-up tested, jump ropes get logged miles, and pull-up bars get loaded past their rated weight. If something still doesn’t hold up the way it should, we want to know about it.
To start a return or exchange, email contact@xstaticfit.com with your order number. We’ll walk you through sending the item back, and once it arrives and passes inspection, your refund or replacement goes out right away. See our full Shipping & Returns policy for the fine print.